Rob Allen is an IT Professional with almost two decades of experience assisting small and medium enterprises embrace and utilise technology. He has spent the majority of this time working for an Irish-based MSP, which has given him invaluable insights into the challenges faced by MSP’s and their customers today. Rob’s background is technical – first as a system administrator, then as a technician and an engineer. His broad technical knowledge, as well as an innate understanding of customer’s needs, made him a trusted advisor for hundreds of businesses across a wide variety of industries. Rob has been at the coalface, assisting clients in remediating the effects of, and helping them recover from cyber and ransomware attacks.